Course curriculum

    1. Intro to Customer Success Capacity Planning

    1. A Brief History

    1. How To

    2. CXology Post-Sale Journey Map Overview

    3. CXology Post-Sale Journey Map (Miro)

    1. Capacity Planning Tool: Overview

    2. Capacity Planning Tool

    3. Capacity Planning Tool: Instructions

    1. Refining Your Plan

About this course

  • $179.00
  • 9 lessons
  • 0.5 hours of video content